Privacy policy

Last Updated: 20 November 2025

At Vocci International LLC (“we,” “us,” or “our”), we are committed to maintaining the highest standards of privacy and data protection. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you interact with our website, platforms, and services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment details (processed securely through third-party providers—never stored on our servers)

b) Automatically Collected Information

When you browse our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and tracking technology data

c) Voluntary Information

Any information you submit voluntarily, such as:

  • Inquiries via contact forms
  • Responses to surveys
  • Product reviews
  • Participation in workshops or events

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Provide customer support
  • Respond to inquiries
  • Improve website performance and user experience
  • Send product updates, promotions, and newsletters (only if you opt-in)
  • Conduct internal analytics
  • Prevent fraudulent activities
  • Comply with legal obligations

3. Payment Information Security

We accept Credit/Debit Cards.

All payments are processed through secure, PCI-compliant third-party processors.
Your card details are never stored on our website or servers.

4. Cookies & Tracking Technologies

We use cookies to:

  • Recognize returning visitors
  • Enhance website performance
  • Personalize shopping experience
  • Track marketing performance

You may disable cookies through your browser settings, though this may affect website functionality.

5. Sharing & Disclosure of Information

We do not sell, trade, or rent your personal data.

We may share necessary information with:

  • Shipping carriers
  • Payment gateways
  • Customer service tools
  • Authorized drop-shipping partners

All partners operate under strict confidentiality and compliance requirements.

We may also disclose information if required by:

  • Law
  • Court order
  • Government request

6. Data Security

We implement industry-standard security measures, including:

  • SSL encryption
  • Restricted server access
  • Regular security audits

Although no method of transmission is 100% secure, we continuously update our safeguards to protect your data.

7. International Users

Our products are sold internationally.

By using our website, you acknowledge that your information may be transferred, stored, and processed in the United States.

8. Children’s Privacy

We do not knowingly collect data from individuals under 13 years old.

If you believe a minor has submitted information, please contact us for immediate removal.

9. Your Rights

Depending on your region, you may have rights to:

  • Request access to your data
  • Request corrections
  • Request deletion (where legally applicable)
  • Opt-out of marketing communications

You may contact us any time to exercise these rights.

10. Third-Party Links

Our website may contain links to external sites (such as social media platforms).

We are not responsible for the privacy practices of third-party websites.

11. Updates to This Policy

We may modify this Privacy Policy at any time.

Revisions will be posted with an updated date.

12. Contact Information

For questions or concerns regarding this Privacy Policy, you may contact us at: vovviinternationalshop@gmail.com