Shipping policy

Last Updated: 20 November 2025

At Vocci International LLC, we are committed to delivering your order quickly, safely, and with complete transparency. This Shipping Policy outlines processing times, shipping methods, rates, and important delivery guidelines for all customers.

1. Order Processing Time

  • All orders are processed within 1–2 business days.
  • Orders placed after 3:00 PM PST are processed the next business day.
  • Processing times may be extended during high-volume periods, promotional events, or holidays.

2. Shipping Time

Once your order is processed:

  • Standard orders typically ship within 2–3 business days.
  • Delivery times may vary depending on:
    • Carrier availability
    • Destination
    • Shipping option selected

A confirmation email or text message will be sent once your order has shipped.

3. Shipping Options Available

  • Standard Shipping

No expedited, express, or international options are available unless otherwise added in the future.

4. Shipping Rates

  • Standard Shipping Fee: $10
  • Shipping costs are calculated at checkout based on:
    • Weight
    • Destination
    • Carrier rates

5. Order Tracking

Once your order ships:

  • You will receive an email or SMS with a tracking number.
  • Please allow up to 24 hours for tracking information to update inside the carrier’s system.

6. Drop-Shipping Fulfillment (If Applicable)

Some products may be delivered through authorized drop-shipping partners.

For these items:

  • Orders may arrive in separate packages
  • Packaging may vary depending on the partner warehouse
  • Delivery timelines may slightly differ from standard orders

7. Incorrect or Incomplete Addresses

Please ensure all shipping information is accurate before placing your order.

Vocci International LLC is not responsible for:

  • Delays due to incorrect addresses
  • Lost packages caused by address errors

Additional shipping costs may apply for reshipments.

8. International Shipping

International shipments are not offered at this time.

(If offered in the future, customs fees, duties, and timelines will be added here.)

10. Customer Support

For all shipping-related inquiries, contact: contact@vocci-int.com