Terms of service

Last Updated: 20 November 2025

Welcome to Vocci International LLC. By accessing, browsing, or making a purchase on our website, you (“customer,” “user,” “you”) agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service.

If you do not agree, please discontinue use immediately.

Vocci International LLC reserves the right to update or modify these terms at any time without prior notice.

2. Eligibility

To make a purchase, you must:

  • Be at least 18 years old, and
  • Provide accurate, complete, and up-to-date information during checkout.

3. Business Overview

Vocci International LLC is a Female-Owned Beauty and Wellness Brand specializing in:

  • Premium botanical skincare
  • Proprietary VCLINICA® Symbiotic Combos
  • Dermatologist-approved, clean formulations
  • Luxury-quality, scientifically proven active ingredients

The company was founded in August 2022 by CEO Laney Young.

4. Product Descriptions & Accuracy

We are committed to providing accurate information about our products, including:

  • Ingredients
  • Benefits
  • Usage instructions

However, we do not warrant that:

  • Product descriptions
  • Images
  • Colors
  • Packaging

will always be free from minor variations. Such differences do not constitute misrepresentation.

5. Pricing & Availability

All prices:

  • Are listed in U.S. dollars (USD)
  • Are subject to change without notice
  • Are exclusive of taxes, where applicable

We may modify or discontinue products at any time without liability.

6. Payment Terms

We currently accept: All Major Credit/Debit Cards

All payments are processed securely through trusted, PCI-compliant third-party providers.

We do not store or have access to your full payment information.

7. Order Acceptance & Cancellation

Submitting an order does not guarantee acceptance. We reserve the right to:

  • Cancel or refuse orders at our discretion
  • Limit quantities per order
  • Deny service for reasons including suspected fraud or inaccurate information

All sales are final.

Cancellations are not permitted once the order is placed, due to hygiene and product integrity requirements.

8. Shipping Policy

Shipping details are governed by our Shipping Policy, which includes:

  • Processing timelines
  • Shipping fees
  • Delivery estimates
  • Drop-shipping information
  • Tracking details

By placing an order, you agree to the terms outlined in the Shipping Policy.

9. Return, Refund & Exchange Policy

Because we sell skincare products, and to maintain the highest hygiene and safety standards:

  • Returns — Not Accepted
  • Refunds — Not Offered
  • Cancellations — Not Accepted

However, we do offer product exchanges only if:

  • The wrong item was shipped
  • You contact us within 7 days
  • You provide photos and order details

Full details are in our Return & Refund Policy.

10. Intellectual Property

All proprietary formulas, branding, content, graphics, images, and logos — including VCLINICA® Symbiotic Combos™ — are the exclusive intellectual property of Vocci International LLC.

You may not:

  • Copy
  • Reproduce
  • Modify
  • Distribute
  • Sell or license

any content without prior written consent.

11. Limitation of Liability

To the fullest extent permitted by law, Vocci International LLC is not liable for:

  • Misuse of products
  • Allergic reactions
  • Delays caused by carriers
  • Losses due to incorrect shipping details
  • Indirect or consequential damages

Always perform a patch test and follow product usage guidelines.

12. Disclaimer of Warranties

All products and services are provided:

“As Is” and “As Available,” without warranties of any kind, whether express or implied.

We do not guarantee:

  • Uninterrupted website operation
  • Error-free content
  • Absolute accuracy of product information

13. User Responsibilities

You agree to:

  • Provide truthful information
  • Do not misuse the website
  • Do not attempt to breach security
  • Not engage in fraudulent activity

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Arizona, USA, without regard to conflict-of-law principles.

15. Contact Information

For questions regarding these Terms: vovviinternationalshop@gmail.com